These Terms of Service ("Terms") govern your use of CipherBot — the Discord bot, the dashboard and website at cipherbot.us, and related services (together, the "Service"). By adding CipherBot to a server, logging in, verifying through our site, or subscribing, you agree to these Terms and our Privacy Policy. If you don't agree, don't use the Service.
Accepting these terms
You must be old enough to use Discord under its Terms of Service and the laws where you live, and you must follow Discord's Terms and Community Guidelines at all times. If you use CipherBot for an organization or community, you confirm you have authority to accept these Terms for it. CipherBot is not affiliated with or endorsed by Discord Inc.
The service
CipherBot helps communities protect their Discord servers: member verification, anti-raid and lockdown, spam and scam protection, member insights, and server recovery. Features, limits and pricing can change over time. We may add, change or remove features, and we'll try to give notice of significant changes.
Using CipherBot
You agree not to:
- break the law, or violate Discord's Terms or anyone's rights;
- attack, probe, overload, reverse-engineer or interfere with the Service, or try to get around its limits, plan restrictions, or security (including verification checks);
- use the Service to harass, stalk, discriminate against or surveil people, or to collect personal data you aren't entitled to;
- use automated tools to access the dashboard or verification pages, or share or resell access to the Service;
- misuse the AI, scam or adult-content features to target individuals unfairly.
You're responsible for your Discord account and for activity under your login.
Server admins' responsibilities
CipherBot acts on the instructions of the people who configure it. If you add or manage CipherBot in a server, you are responsible for:
- deciding which protections to turn on and how they're set (including actions such as deleting messages, timing out, kicking or banning members);
- telling your members how CipherBot is used — for example that new members verify through our website, that their connection is checked, and (if enabled) that AI mode analyzes message text;
- giving CipherBot the permissions it needs, keeping its role above the roles it manages, and reviewing its activity log;
- using Watchtower and member lookups only to moderate and protect your community, telling members that admins can view channels, and respecting the laws and Discord rules that apply to monitoring communications;
- complying with Discord's rules and applicable law for your community, including how you moderate and handle members' data.
Plans & limits
Free lets one server per owner use CipherBot with the Free features. Premium unlocks the paid features and lets an owner use CipherBot in up to 5 servers they own. Premium belongs to the server owner: it applies to servers you own, not servers you only manage or moderate. The current list of what each plan includes is on the Pricing page and may change; if a feature moves between plans, we'll give reasonable notice. If CipherBot is added to more servers than an owner's plan covers, it may leave the extra servers. If a Premium subscription ends, Premium features switch off and your saved settings are kept.
Billing & cancellation
- Premium is a recurring subscription, billed monthly or yearly in advance through Stripe, and renews automatically until cancelled. Prices are shown at checkout; taxes may apply.
- You can cancel any time from the billing portal (Dashboard → Manage billing). Cancellation takes effect at the end of the period you've paid for; you keep Premium until then.
- Payments are non-refundable except where the law requires otherwise or where we decide to make an exception, for example for a billing error or a long outage. Contact us within 14 days of a charge if something is wrong.
- Donations ("Feed the Cat") are voluntary one-time gifts of $2 per bowl. They don't buy goods or services and don't unlock Premium, they're non-refundable except where the law requires, and because CipherBot isn't a registered charity they aren't tax-deductible.
- If a payment fails, Premium features may be switched off until payment succeeds. We may change prices with advance notice; changes apply from your next renewal.
Automated protection
CipherBot makes decisions automatically and in good faith, but no detection system is perfect. Verification, VPN/proxy/Tor detection, scam and adult-content filters, spam detection, anti-raid and member risk signals can miss threats and can occasionally block or remove something legitimate. Risk signals and scores are prompts to look closer, not proof about a person. Raid cleanup (if you turn it on) automatically deletes new, unprotected channels created in a sudden burst, so a legitimate burst of new channels can also be removed — protect channels you want to keep. Recovery restores the structure of a server (roles, channels, categories, permissions) on a best-effort basis; it is not a full backup — it does not restore messages, files, members or role assignments. Deep scan results (Premium) come from Discord, a community-maintained list of reported accounts, and CipherBot's records from other servers. They may be outdated, mistaken or incomplete and are not proof about a person; use your own judgment before acting on them. You're responsible for reviewing CipherBot's actions and for keeping your own backups.
AI mode
AI mode (Premium) uses a third-party AI model to classify message text. AI can be wrong. It may fail to catch harmful messages and may flag safe ones, and it may skip messages when it's busy. Don't rely on it as your only safeguard. Details of what is sent and how it's handled are in the Privacy Policy.
Availability
We work to keep CipherBot running 24/7 and publish live health on the status page, but the Service is provided without any guarantee of uptime, and it may be interrupted for maintenance, outages, or reasons outside our control (including Discord, Cloudflare or other providers). Because CipherBot depends on Discord, changes to Discord's platform or rules may affect the Service.
Intellectual property
CipherBot, its software, branding and website belong to us and our licensors. We grant you a limited, revocable, non-transferable right to use the Service under these Terms. You keep ownership of your content and your server's content; you give us permission to process it as needed to provide the Service. "Discord" and related marks belong to Discord Inc. If you send us feedback, we may use it without obligation to you.
Ending use
You can stop using CipherBot at any time by removing it from your servers and cancelling any subscription. We may suspend or end access — for example if you break these Terms, create risk or legal exposure for us or others, or don't pay — and we'll try to give notice where practical. When CipherBot is removed from a server, its stored data is deleted after 30 days as described in the Privacy Policy. Sections that by nature should survive (such as disclaimers, liability limits and payment obligations) will survive ending these Terms.
Disclaimers
The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Service will be uninterrupted, error-free, or will prevent every raid, scam or harmful message.
Liability
To the fullest extent permitted by law, CipherBot and the people behind it will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data, goodwill or community members, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim or US $50. Some places don't allow these limits, so they may not fully apply to you. You agree to indemnify us against claims arising from how you configure or use CipherBot in your server, or from your breach of these Terms, to the extent allowed by law.
General
- Changes: we may update these Terms; the "last updated" date shows the latest version. Continuing to use the Service after a change means you accept it. For significant changes we'll make reasonable efforts to tell you.
- Governing law: these Terms are governed by the laws of the United States and the state in which the operator of CipherBot is based, without regard to conflict-of-law rules; courts there have jurisdiction, except where your local consumer law says otherwise.
- The rest: if a part of these Terms is unenforceable, the rest still applies. Not enforcing a right isn't a waiver. You may not transfer your rights under these Terms; we may transfer ours. These Terms and the Privacy Policy are the whole agreement between us about the Service.
Contact
Questions about these Terms? A contact address is being set up and will be listed here shortly.
See also our Privacy Policy.